Most of our products are in stock and are generally shipped between 1 and 3 working days after receiving the order (expected shipping date and available stock are indicated in the product pages). If the products are not in stock, we will get in touch with you with the expected shipping date.
The orders are shipped all around the world using FedEx international priority express We also have accounts with other carriers (UPS, DHL, …) which can be used on request.
If you prefer to use your own account kindly advise and provide us with your account number when ordering. ELICITYL will not charge you the shipping and handling fees.
The shipping fees and delivery time depend on geographical zone:
Geographical Zone | Shipping and handling fees | Delivery time with our carrier FedEx |
France | 25 € | 1 day |
Europe | 45 € | 1 day* *2 days for remote areas or non-EU countries |
America | 120 € | 3-4 days depending on customs clearance |
Asia | 120 € | 3-4 days depending on customs clearance |
Oceania | 120 € | 4-5 days depending on customs clearance |
Africa | 120 € | 4-5 days depending on customs clearance |
To allow for a speedy clearance, we provide customs with all the necessary documents. Due to recent delays, we encourage you to actively monitor your shipment as additional information from the importer is regularly being requested. You may also consider calling FedEx to help speed up delivery.
We will provide you with the FedEx tracking number at the time of shipping.
